Human Resources Associate (Training and Development)

Salary Range: Php 20,000 - 24,000

Key Responsibilities:

• Training and Development (60%)
  • Program Development and Implementation
    • Conduct comprehensive needs assessments in collaboration with department heads to identify skill gaps and develop targeted training programs that align with both employee and organizational goals.
    • Develop and manage a training calendar and budget, coordinating internal and external resources to optimize learning opportunities for employees..
    • Deliver engaging and interactive training sessions, workshops, and seminars tailored to diverse learning styles and business needs.
    • Continuously evaluate the effectiveness of training programs through feedback, surveys, and performance metrics, making data-driven adjustments to enhance learning outcomes.
    • Create and update training materials, including presentations, handbooks, and digital resources, to ensure content is current, relevant, and engaging. 
    • Design and implement a curriculum for specific employee levels (leads and associates) in different departments across the organization, including general training courses for their career development.
    • Develop and execute leadership and management training programs, including managerial coaching and executive development initiatives.
       
  • Learning Management System (LMS) Administration
    • Lead the administration and optimization of the company’s LMS (GrowDot), including regular course uploads, maintenance, user support, and troubleshooting.
    • Analyze LMS data to generate reports on course participation, completion rates, and overall program effectiveness, presenting insights to management for strategic planning. 
    • Provide technical assistance to employees navigating the LMS and ensure a seamless and effective learning experience.
       
  • Learning Analytics and Reporting
    • Analyze learning data from the LMS to measure the impact of training programs and identify areas for improvement.
    • Prepare regular reports on training activities, participation rates, and program effectiveness for management review.
       
  • Continuous Learning and Professional Development
    • Develop and promote continuous learning initiatives, including development pathways, skills development programs, and learning challenges to foster a culture of lifelong learning.
    • Coordinate certification opportunities and support employees pursuing professional certifications, potentially becoming certified to deliver in-house training programs.
    • Assist in crafting and managing career development plans, mentoring programs, and succession planning to support employee growth and retention. 
       
  • Onboarding and Orientation Programs
    • Design and facilitate comprehensive onboarding and orientation programs that effectively integrate new hires into the organization’s culture and operations.
    • Conduct new hire check-ins and gather feedback to continually improve the onboarding experience and ensure alignment with company expectations.
    • Ensure employee compliance to the onboarding process, while facilitating GrowDot Onboarding Courses.
       
  • Compliance and Mandatory Training
    • Develop and maintain compliance training programs, ensuring they align with legal requirements and industry standards.
    • Track compliance training participation and provide regular updates to management to ensure all mandatory training requirements are met and documented.
       
• HR Generalist Functions (40%)
  • Recruitment and Onboarding
    • Partner with hiring managers to understand staffing needs and coordinate the recruitment process, including job postings, candidate screenings, interviews, and extending offers.
    • Manage the Applicant Tracking System (ATS) to ensure accurate candidate information and enhance recruitment efficiency.
       
  • Employee Relations and Compliance
    • Provide guidance and support on HR policies, procedures, and employee relations, fostering a positive and compliant workplace environment.
    • Assist in conducting compliance audits and investigations to ensure adherence to labor laws and company policies.
    • Facilitate conflict resolution and mediate workplace disputes to maintain a harmonious work environment.
       
  • Performance and Talent Management
    • Support the performance management process, including goal setting, performance reviews, and feedback mechanisms to enhance employee development.
    • Monitor and support employee performance, providing managers with tools and resources to foster talent development.
    • Coordinate talent management initiatives, such as succession planning and mentoring programs, to support organizational growth.
       
  • Employee Engagement and Learning Promotion
    • Design and implement learning campaigns to promote employee engagement in training programs.
    • Recognize and reward learning achievements to motivate ongoing participation in development activities.

• Collaboration and Integration with Other HR Functions:
  • Align training and development initiatives with performance management, employee relations, and compensation and benefits to ensure cohesive HR strategy.
  • Collaborate with HR team members to support overall HR goals and objectives.

Key Performance Indicators (KPIs):

• Training Participation and Completion Rates: Increase employee participation in training programs by 20% within the first year.
• Program Effectiveness: Achieve a 95% satisfaction rate in post-training surveys and improve employee performance metrics by 15% within six months of training completion.
• Compliance Training Completion: Ensure 100% compliance with mandatory training requirements within specified timeframes.
• LMS Utilization and Satisfaction: Achieve an 85% course completion rate and collect positive feedback to continuously improve the learning experience.
• Employee Satisfaction with HR Services: Conduct regular surveys to gauge employee satisfaction and improve HR services and programs.

Requirements:

• Proven experience in training and development, with a strong foundation in HR generalist functions.
• Familiarity with Digital Marketing, Advertising, Creative, Technology, and general advertising industry knowledge is a plus.
• Proficiency in LMS administration and digital tools (e.g., Google Suite, HRIS software).
• Strong facilitation and communication skills, with experience conducting both in-person and virtual training sessions.
• Excellent project management and organizational skills, with the ability to manage multiple priorities in a fast-paced environment.
• Strong analytical and problem-solving skills, with the ability to interpret data and make data-driven decisions.
• Commitment to continuous learning and development, with a willingness to pursue certification for training delivery.
• Collaborative mindset with a proactive approach and initiative-taking ability.