Logistics Associate

Salary Range: Php 18,000 to 24,000

Responsibilities:

• Receiving and Inspection
  • Receive incoming shipments, verifying accuracy, quantity, and quality.
  • Report any damaged or missing items to the supervisor or relevant department.
     
• Warehousing and Storage
  • Organize and store products according to company procedures.
  • Conduct regular inventory checks to maintain stock accuracy and update records.
  • Maintain cleanliness and proper upkeep of the warehouse and equipment.
     
• Order Fulfillment
  • Pick and pack items accurately for outgoing shipments, ensuring timely dispatch.
  • Prepare shipping documents and labels as required.
     
• Shipping and Delivery
  • Coordinate with shipping carriers and couriers to ensure timely and cost-effective delivery.
  • Track shipments and monitor delivery status to meet customer requirements.
     
• Safety and Compliance
  • Adhere to safety guidelines and protocols to maintain a safe working environment.
  • Comply with company policies, procedures, and regulations in warehouse operations.
     
• Collaborative Efforts
  • Work closely with other teams, such as relationship managers, events associates, and digital analysts, to meet client demands and resolve issues
  • Propose solutions to optimize warehouse operations and address any areas of concern.

Key Performance Indicators (KPIs):

• Percentage of inventory items accurately recorded in the system compared to physical count
• Percentage of orders fulfilled accurately without errors or discrepancies
• Time taken to fulfill orders from receiving to shipping
• Number of process improvement ideas suggested and implemented by the logistics associate

Requirements:

• Proven experience as a Warehouse Associate or Logistics role is advantageous
• Familiarity with Digital Marketing, Advertising, Creative, Technology, and general advertising industry knowledge is a plus
• Proficiency in Google Suite products, especially Google Sheets
• Willingness to work flexible hours and overtime as needed
• A strong sense of responsibility and initiative
• Outstanding verbal and written communication abilities
• Must have a keen interest in learning new skills and improving
• Collaborative mindset with a proactive approach and being initiative
• Dedication to customer satisfaction and enhancing the customer experience