UI/UX Designer

Reports to: CEO > Head of Technology

Responsibilities

• Creating user-centered designs by understanding business requirements, and user feedback.
• Developing and conceptualizing a comprehensive UI/UX design strategy for the brand.
• Develop UI mockups and prototypes that clearly illustrate how sites function and look like.
• Prepare and present rough drafts to internal teams and key stakeholders.
• Producing high-quality UX design solutions through wireframes, visual and graphic designs, flow diagrams, storyboards, site maps, and prototypes.
• Designing UI elements and tools such as navigation menus, search boxes, tabs, and widgets for our digital assets.
• Testing UI elements such as CTAs, banners, page layouts, page designs, page flows, and target links for landing pages.
• Collaborating with the marketing team, and designers to ensure the creation and delivery of tailored experiences for the digital user.
• Providing advice and guidance on the implementation of UX research methodologies and testing activities in order to analyze and predict user behavior.
• Incorporating customer feedback, usage metrics, and usability findings into design in order to enhance user experience.
• Adhering to style standards on typography and graphic design.
• Identify and troubleshoot UX problems (e.g. responsiveness).

Key Performance Indicators

• Knowledgeable on UX testing
  • To be able to increase task success rate
  • To decrease user error rate
  • To attain a high customer satisfaction rate 
  • Intuitive website navigation (search vs navigation)

Requirements 

• A bachelor's degree and a minimum of 2 years UI/UX design experience for digital products or services.
• A portfolio of professional UI/UX design work for both web and mobile platforms.
• Working knowledge of the following technologies and software: Figma, Sketch, InVision, Visio, HTML, CSS (SCSS), iOS, Android, Design Systems, and Adobe Creative Suite.
• A team player but can work independently too.
• Excellent written and verbal communication skills.
• Multi-tasking and time-management skills, with the ability to prioritize tasks.